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Human Capital & Administration

Senior Specialist, OD Business Process & Continuous Improvement

ADNOC is one of the world's leading energy producers, and a primary catalyst for the growth and diversification of the United Arab Emirates.

Our diverse family of more than 50,000 employees is made up of over 100 different nationalities. People from different backgrounds, with unique perspectives and wide-ranging skillsets, who share a collective responsibility: to enable and accelerate progress, both here in the UAE and across the globe.

Here at ADNOC, we go beyond business as usual. We do things differently, challenge convention, and embrace new ways of thinking. This is what defines and differentiates us.

By working together every day, we’re bringing energy to life.



Lead and review the design of HC&A Directorate’s Business Processes and provide support to ADNOC Directorates in identifying & designing their business processes. Lead process improvement initiatives for HC&A Directorate’s Business Processes and provide support to ADNOC Directorates in enhancing their business processes.




Job Specific Accountabilities

Business Process Management

  • Develop and enhance ADNOC Business Process Management Framework strategies for mapping Business processes in the company and ensure effective communication across ADNOC Directorates
  • Participate and where assigned, lead brain-storming sessions to arrive at possible solutions for improving Business Processes.
  • Identify opportunities with regards to process improvements and provide corrective actions and solutions where bottle-necks are found and take steps proactively to reorganize and improve the flow
  • Coordinate with the ADNOC Group of Companies in matters concerning OD Standards and Continuous Improvement as well as to share knowledge and best practice of managing Business Process.
  • Participate in the technical evaluation for the selection of external consultants for Business Processes and coordinate their activities

ADNOC Functional Manuals

  • Develop Functional Manual standard template and preparatory guide; lead and participate in developing and finalization of all ADNOC Directorates functional manuals.
  • Coordinate with other Directorates' Focal points within ADNOC to prepare and submit Functional Manuals
  • Review all Functional Manuals for completeness and consistency and forward Draft Functional Manual for initial approval by OD Standards & Continuous Improvement Department Manager
  • Conduct Workshops to enhance knowledge of the Functional Manual to other stakeholders.

Integrated Management System

  • Act as a focal point to fulfil IMS requirements for Organization Development Division and support the Directorate IMS lead in providing updates on Organization Development progress
  • Conduct Internal Audits to ensure management system is effective
  • Ensure availability of updated Risk & Opportunities Assessment and any other ISO / IMS related documents
  • Arrange to conduct Internal Auditor training to enhance the internal audit exercise
  • Develop Organization Development procedure manuals and obtain necessary approvals

Any Other Key Accountabilities

  • Perform any other key initiatives/projects activities related to the OD Standards & Continuous Improvement mandates in line with Line Manager Instructions.
  • Prepare reports proactively on the progress of projects in hand as defined by the Department Manager
  • Select and shortlist external providers for consultancy services
  • Prepare ADHOC reports and perform any other tasks as and when requested by the Department Manager
  • Contribute to enhancing the organization design as well as Business process tools which includes the Philosophy, Methodology and to ensure it is implemented effectively

Generic Accountabilities


  • Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.
  • Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective business objectives.


  • Provide input for preparation of the Function / Division / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver business objectives.
  • Investigate and highlight any significant variances to support effective performance and cost control.

Policies, Systems, Processes & Procedures

  • Implement approved Function/ Division/ Department/ Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.

Performance Management

  • Contribute to the achievement of the approved Performance Objectives for the Function/ Division / Department/ Section in line with the Company Performance framework.

Innovation and Continuous Improvement

  • Design and implement new tools and techniques to improve the quality and efficiency of operational processes.
  • Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.

Health, Safety, Environment (HSE) and Sustainability

  • Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.


  • Provide inputs to prepare MIS and progress reports for Company Management.




  • Frequent contacts with Organization Development staff members
  • Personnel assigned by the management from different functions / divisions / departments within the Directorate and Group Functions of ADNOC


  • External Providers, such as Consultants
  • Any other relevant external party as instructed by the Management including ISO Auditors, Govt. Officials and Regulators



Minimum Qualification

  • Bachelor’s Degree in Business Administration/Management with Human Resources/Organization Development qualification or equivalent.

Minimum Experience & Knowledge & Skills

  • 10 years’ relevant experience in Organization development, design or planning.
  • Experience in the Oil and Gas industry is a must.

Professional Certifications        

Preferred certifications

  • Lean Management
  • Black Belt Six Sigma
  • ISO 9001 Lead Implementer
  • ISO 9001 Lead Auditor
Nov 21, 2019

Job Segment: Business Process, Lean Six Sigma, Performance Management, Six Sigma, Six Sigma Black Belt, Management, Human Resources

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